Accounts payable days measures policy at least as much as performance

Updated

Accounts payable days, sometimes days payable outstanding, expresses how long on average you take to pay suppliers. It is a legitimate and useful cash measure and a misleading operational one, because it blends a deliberate commercial decision about terms with an unintended process failure, and the two need entirely different responses.

What it actually blends

An organisation paying to sixty-day terms and one that is thirty days late on thirty-day terms can produce the same figure. The first is a financing decision made deliberately; the second is a process problem generating supplier complaints. Reporting the blended number as a payables performance measure asks the team to answer for both.

What to report instead operationally

Elapsed time from invoice receipt to approval, which is the part payables and its approvers control. The age of the oldest item in each queue. And the share of the overdue balance that is stuck rather than deliberate. These three respond to how the team works, which is what an operational measure should do.

Where the blended figure is right

In a cash conversation. How long you take to pay affects working capital, and finance legitimately wants to know it and sometimes to lengthen it. That is a policy discussion about terms and relationships, and it belongs with finance rather than being pushed down as a target on the people processing invoices.

Questions people ask about accounts payable days

Is a high figure bad?

Not necessarily. It may reflect negotiated terms. It becomes a problem when suppliers are being paid late relative to what was agreed.

What is a good target?

For the operational part, near zero overdue that is stuck in your own process. For the policy part, whatever your terms and relationships support.

How do we separate the two?

Split the overdue balance by status. What is awaiting approval or in exception is yours; what is within terms is policy.

Can we improve it without paying earlier?

Yes, by removing the part that is stuck rather than the part that is policy. That is usually a meaningful share of the figure and it improves supplier relationships without any cash cost at all.

Should suppliers be told our terms?

Yes, and consistently. Most chasing calls come from a supplier who does not know when to expect payment, and a stated payment rhythm removes more calls than any change to the underlying figure would.

Sources

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